Terms of service
Last Updated: 1st June 2025
Table of Contents
Overview
- Acceptance of Terms
- Eligibility
- Product Information
- Orders and Payment
- Shipping and Delivery
- Returns and Refunds
- Third Parties
- Prohibited Uses
- Intellectual Property
- Limitation of Liability
- Indemnification
- Governing Law
- Severability
- Personal Information
- Changes to These Terms
- Contact Information
Overview
Welcome to Pear Bear. These Terms of Service ("Terms") govern your use of our website, pearbear.co.uk / pearbear.com (the "Site") and the purchasing of items (collectively, "Products") from us. Throughout the site, the terms “we”, “us” and “our” refer to Pear Bear collectively. By accessing or using the Site, you agree to be bound by the following Terms.
Any updates to features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Any changes will be posted on this page with an updated effective date.
Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.
Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our Products and Services to you.
1. Acceptance of Terms
By accessing or using the Site, you are demonstrating that you have read, understood, and agree to be bound by our Terms of Service. These Terms apply to all users of the site, including without limitation; users who are browsers, vendors, customers, merchants, and/or contributors of content.
2. Eligibility
You must be at least 18 years old to use this Site and purchase Products. By using this Site, you represent and warrant that you are at least 18 years old or are using the Site with the consent of a parent or guardian. We reserve the right to refuse Service to anyone for any reason at any time. We reserve the right to limit the sales of our products or Services to any person, geographic region or jurisdiction.
3. Product Information
We aim to provide accurate and up-to-date information about our Products, including descriptions, images, and prices. However, we do not warrant that the information is always accurate, complete, or error-free. We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your monitor's display will be accurate.
We reserve the right to modify or discontinue all or part of the Service at any time without notice. Prices and availability are subject to change without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
4. Orders and Payment
All orders are subject to acceptance and availability. We reserve the right to refuse any order you place with us. When you place an order, you agree to pay for the Products at the prices in effect at the time of the order.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
For more details, please review our Shipping Policy and our Returns and Refunds Policy: https://www.pearbear.co.uk/policies/shipping-policy
https://www.pearbear.co.uk/policies/refund-policy
5. Shipping and Delivery
We aim to process and ship your order promptly. Delivery times may vary based on your location and the shipping method selected. We are not responsible for delays caused by external factors, including but not limited to weather, customs, or carrier delays.
For more details, please review our Shipping Policy: https://www.pearbear.co.uk/policies/shipping-policy
6. Returns and Refunds
We want you to be satisfied with your purchase. If you are not completely happy with your order, you may return eligible items within 30 days of receipt. To be eligible for a return, items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase. These products or Services may have limited quantities and are subject to return or exchange only.
For more details, please review our Returns and Refunds Policy: https://www.pearbear.co.uk/policies/refund-policy
7. Third Parties
Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
8. Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability (please see Equalities Act 2010);
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
9. Intellectual Property
All content on the Site, including text, graphics, logos, and images, is the property of Pear Bear and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on the Site without our express written permission.
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to your origin.
10. Limitation of Liability
To the maximum extent permitted by law, Pear Bear shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or the Products, including but not limited to lost profits or revenues.
You agree that your use of the Service is at your sole risk. The Service and all products delivered to you are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind.
In no case shall the Service be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
11. Indemnification
You agree to indemnify and hold Pear Bear, its affiliates, and their respectives harmless from any claims, losses, liabilities, damages, costs, or expenses arising out of your use of the Site or violation of these Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts located in the United Kingdom.
13. Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, they shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
14. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: https://www.pearbear.co.uk/policies/privacy-policy
15. Changes to These Terms
You can review the most current version of the Terms of Service at any time at this page. We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.
16. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at pearbearshop@gmail.com.